About The Authors


Bok Hai Suan

is the Director of Information Systems with the NCS Group. He is responsible for the groupís information systems and IT infrastructure in the region.

He has more than 15 years experience in managing information systems department of government and commercial organisations. Key areas he has worked on include strategic IT planning and architecture, IT policy and performance management, project and facility management, knowledge management, and competency development.

A certified IT project manager, Bok has served on the executive committee of the Certified IT Project Manager (CITPM) chapter of the Singapore Computer Society.  He is also a member of Singapore Computer Society, Association for Information Systems, and an editorial member of various newsletters. He has written many articles and spoken at many IT seminars.


Email: hsbok@ncs.com.sg